Healing the Hospital Podcast

Our nation's hospitals are in trouble.

From inflation and shrinking margins to unprecedented labor shortages and unforeseen supply chain challenges, American hospitals are struggling to keep their doors open.

After a pandemic that saw our hospitals and healthcare system serve admirably to keep us all safe and healthy, it is time that we return the favor.

Across the nation, there are an unlimited number of Hospital Healers, people who are working diligently to solve the problems that these hospitals now face.

The Healing the Hospital Podcast was created to tell their stories, and highlight and celebrate their amazing work while connecting them with the hospitals and health systems that could benefit from their help.

Episode 01: Healing from the Inside to the Outside - Interview with Justin Poulin

Justin Poulin is the founder, CEO, and host of four leading healthcare podcasts: Transmission Control, Power Supply, First Case, and Beyond Clean.

As a Hospital Healer, Justin works to highlight problems and promote solutions in key areas within the hospital, interviewing experts and providing thoughtful content that serves to build a strong community.

Learn about what Justin believes are the qualities all Hospital Healers should have, the key issues facing hospitals today, and his ideas on how to begin to solve some of these problems.

Before the interview, host Rich Palarea provides insight into the struggles of American hospitals.

Episode 02: Healing through Preparedness - Interview with JoAnn Ioannou

JoAnn Ioannou is the Senior Advisor to the President for Strategic Initiatives for Johns Hopkins Health System and was formerly the Chief Nursing Officer for Greater Baltimore Medical Center where she was named by Becker's Healthcare as one of the 50 CNOs to Know.

As a Hospital Healer, JoAnn has faced many challenges, including a vicious malware attack that took all systems offline in the middle of the pandemic.

Learn how JoAnn led her hospital during the malware attack, the steps she took to ensure patient safety and care were put first, and the practical tips she provides to help other hospitals and health systems prepare for similar cyber attacks. JoAnn also discusses her guiding principle of servant leadership and her thoughts on the different roles that community hospitals and large academic health systems play in the healthcare ecosystem.

Before the interview, host Rich Palarea gives color to the real threat of cyber attacks on our hospitals. After the interview, Rich welcomes Kermit Vice President of Technology Mike Jackman to give his perspective on the state of cyber security for healthcare providers and suppliers and outlines the 3P's all organizations should follow.

Episode 03: Healing by Keeping Your Foot on the Gas! - Interview with Suzi Collins, CMRP

This episode’s Hospital Healer is Suzi Collins, CMRP. Suzi is the Market Director of Supply Chain for Steward Health Care’s Arizona locations. In the healthcare supply chain community, Suzi has made a name for herself by creating engaging content that tackles the mundane yet important aspects of healthcare supply chain.

Her goal in creating this content: to attract the next generation of talent into the industry. Suzi has gone as far as to leverage TikTok in an effort to connect with teens. Despite the trials and tribulations of the pandemic years, Suzi calls them the proudest years of her career. She believes the pandemic elevated supply chain and now is the time to keep that momentum. Suzi wants all healthcare supply chain professionals to keep their foot on the gas!

After Suzi’s interview, we welcome Kermit Strategic Advisor Lisa Hudson-Ventura who lends her expertise in Lean Six Sigma and shares how she leveraged the methodology during her time at Memorial Sloane Kettering.

What is the Healing the Hospital Podcast?

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Episodes